House managers make sure that their client’s household runs as smoothly as possible. They anticipate the needs of their employees, and always have their privacy, confidentiality and best interests in mind.
Our house managers are efficient multi-taskers, who assume many of the functions of a butler. One of their main roles is looking after the home’s ongoing maintenance and repairs, appointing and supervising tradespeople as and when they are needed. Where there are more staff, the house manager directs and trains them. They may also organise events, make travel arrangements, receive guests, answer telephones, and run errands.
Pennon house managers have a good knowledge of formal table settings and dining etiquette, as well as wines and spirits.